Natural Stone Care


Purchasing natural stone is an investment in lasting beauty that will give you many years of enjoyment. Below are a few tips on how to properly care for your natural stone and help extend its life and beauty. Following some simple precautions, properly sealing, and using the correct cleaning methods and products, will provide you a lifetime of use from your natural stone.

We offer a complete Natural Stone Care Kit which is not only cost-effective but handy. It includes 4 products plus the proper applicators: A daily cleaner, sealer, stone polish and stain remover.

Sealing Your Stone

Natural stone has been formed over millions of years but improper care can ruin nature’s beauty. Although we usually think of stones as “hard”, it is a porous material that can absorb spills and stains if untreated. Sealing your stone with a quality impregnating sealer will prevent most spills from damaging your investment.

There are a wide variety of sealers available, so you need to select one for your specific needs and natural stone type. Go to our Sealers Page for all of the options. We recommend Fila MP/90 or Fila MP/90 Eco Plus for most polished finish stones. Wet Look or Color Enhancing Sealers are best suited for Honed materials.

Cleaning Procedures

Keeping your stone free of dust and dry, sandy soil will minimize the scratches and wear-patterns that can develop from everyday use of some natural stone, such as marble, limestone, and sandstone.

Sweep or dust all natural stone surfaces regularly to remove loose soil and dust.

Clean your natural stone on a regular basis with warm water and a clean, non-abrasive cloth, sponge or mop. In addition, using a neutral cleaner specially formulated for natural stone will help remove soils that normal dusting or damp mopping leave behind.

We recommend Fila Brio for daily cleaning and Fila Refresh for revitalizing and maintaining any sealer. These cleaners are developed especially for natural stone and tile care. The unique blend of neutral cleaning agents make it gentle on your stone while leaving behind an impregnating protective shield every time you clean.

Do not use general purpose cleaners or you may damage your stone or the sealer applied. Do not use products that contain lemon, vinegar, or other acids as these may etch the stone surface and damage the polish. Do not use scouring powders or creams; these products contain abrasives that may scratch the surface.

Spills and Staining

No matter how careful you are, spills are going to happen. A quick response and the right solutions can keep spills from damaging your stone or the sealer.

Etch Marks – Substances that are highly acidic, such as orange juice, coffee, vinegar, wine, tomato products, mustard and many soft drinks, will “etch” most marble, limestone, and travertine- whether the stone is sealed or unsealed. Although sealing allows you time to wipe up a spill, it cannot stop the chemical reaction that may leave a dull area or etch mark in the stone. Small etch marks may be removed using our Marble Restorer Kit.

In addition, cleaners are not specifically designed for natural stone are not recommended. These may take away the polish, discolor the surface, scratch the stone or degrade the sealer. That’s why selecting the correct cleaning products is so important to the lifetime beauty of your natural stone.

We offer quick acting stain removers for colored stains and oil based stains.
Food Spills – Scoop up the food with a plastic spoon. Blot with dry, white cloth. Spray the area with your cleaner. Wipe dry with a clean cloth.
Liquid Spills – Blot away the excess with a clean, dry, white cloth; turning the cloth frequently. Spray the area with your cleaner.
Wipe dry with a clean cloth.
Mud – Let the mud stain dry completely. Remove dried mud with a soft plastic or nylon brush. Spray affected area with cleaner.
Wipe dry with a clean cloth.
Oily Stains – If you identify the stain as having an oil base (from foods like salad and cooking oils, butter, or some cosmetics) you
may be able to remove the stain using a poultice. We recommend one of these Stain Removers. This easy-to-use poultice is designed to slowly remove oily stains from natural stone surfaces. Follow the directions on the label.

Protect Your Investment

  • Do use coasters under glasses, especially if they contain alcohol orcitrus juices.
  • Do use trivets or mats under hot dishes or cookware.
  • Do use placemats under china, ceramics, silver or other objects
    that may scratch your stone’s surface.
  • Do place a small rug or mat at entryways to trap dirt and sand from
    normal foot traffic.
  • Do dust countertops, islands, vanities, and floors frequently.
  • Do blot up spills immediately to minimize permanent damage to
    the stone.
  • Do clean surfaces by wiping with clean water or spraying with
    cleaner, then wiping dry with a clean cloth.
  • Don’t use vinegar, bleach, ammonia or other general purpose
  • Don’t use cleaners that contain acid such as bathroom cleaners,
    grout cleaners or tub and tile cleaners.
  • Don’t use abrasive cleaners such as dry cleansers or soft cleansers.

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